Addressing complex tariffs coast to coast, UtiliSave® audits and recovers across the 50 U.S states.
National portfolios are our specialty
We can cover every major utility
We go on-site whenever usage patterns don’t add up
Delivering results year after year
Utility bill auditing is available nationwide because utility billing errors occur in every U.S. state. But the specific rules, rate structures, and regulatory bodies involved vary significantly by location. A firm auditing utility bills across multiple states needs to track each state’s rate schedules, deregulation status, and refund-claim rules separately, since a rate class or exemption that applies in one state often doesn’t exist in another.
Utility rates vary enormously by state and region. Commercial electricity rates, for example, can differ by a factor of three or four between the lowest-cost and highest-cost states in a given year, driven by differences in generation mix, regulation, transmission costs, and climate. A business with locations in multiple states is effectively subject to a different rate environment at every address. That is part of why multi-location audits tend to surface more errors than single-site reviews: each location is a separate opportunity for a rate or classification mistake.
In a regulated state, a single utility controls both the delivery and supply of electricity, and rates are set through the state’s public utility commission. In a deregulated, or retail choice, state, commercial customers can choose their electricity supplier separately from the utility that delivers it. That creates both an opportunity, in competitive supply pricing, and a common source of billing confusion: bills that combine charges from two different companies are more prone to line-item errors. States with retail electricity choice for commercial customers include Texas, New York, Pennsylvania, Illinois, and Ohio, among others.
A national manufacturer with hundreds of U.S. locations engaged UtiliSave and recovered $795,985 through a combination of a tax issue and a manufacturing exemption most auditors miss.
A U.S. government agency with eleven federal facilities across multiple locations recovered more than $2.7 million through an enterprise-wide audit.
Seven large energy-consumer clients across different markets had previously used an energy procurement company that recovered nothing for them. A UtiliSave re-audit of the same accounts uncovered recoveries ranging from $70,000 to $2,843,552 per client.
The core process is similar, but the details are not. Rate schedules, tax exemptions, refund-claim windows, and whether a state has retail electricity choice all vary by state, which is why a national audit firm needs state-specific expertise rather than a single generic playbook.
Yes. Multi-state and multi-location audits are common, particularly for retail chains, healthcare systems, and property portfolios. Each location is typically reviewed against its own state and utility’s specific rules.
See what a utility bill audit is for the definition, the errors an audit finds, and the recovery process.