The single largest source of recoveries in our practice.

For general background on how a utility bill audit works, see what a utility bill audit is. This page focuses on why hospitals and healthcare systems tend to see outsized results from one.

Why hospitals are especially prone to utility billing errors

• Continuous, 24/7 operation means there is no predictable low-usage period the way there is in an office building, making unusual charges harder to spot on a monthly bill.
• Heating, ventilation, and air conditioning alone can account for well over a third of a hospital’s total energy use, driven by strict requirements for operating rooms, isolation areas, and infection control.
• Large, variable electrical loads from imaging equipment (MRI, CT, X-ray), surgical suites, and laboratory instruments make demand-charge calculations more complex and more prone to error.
• Sterilization and laundry operations run significant steam and hot water loads, which are often billed and measured separately from general facility usage.
• Multi-building campuses frequently have several utility accounts and meters under one organization, multiplying the number of places a billing error can hide.

UtiliSave’s track record in healthcare

• UtiliSave’s healthcare work spans smaller nursing and rehabilitation facilities through to some of the largest university hospital systems in the country.
• UtiliSave has recovered errors across every major utility type in healthcare settings: electricity, water and sewer, and third-party energy service company (ESCO) billing.

“UtiliSave succeeded where our law firm failed, then found the same opportunity at our other plants.”

Director, Hospital Central Services Cooperative

This client had been denied a sewer credit by their utility and hired a law firm to pursue it, without success. UtiliSave secured the credit using metering-device data the utility could not dispute, then identified the same opportunity at several of the client’s other facilities.