Sewer charges are typically calculated as a percentage of water consumption, but many jurisdictions allow deductions based on how the water is used.
Commercial water billing is structurally complex. Sewer charges are typically calculated as a percentage of water consumption, but many jurisdictions allow deductions based on how the water is used. These deductions require specific documentation and an application. In our audit work, we find that eligible commercial customers have often failed to claim these savings.
Sewer deductions that eligible customers never claimed, which require specific documentation and an application.
Meter errors on water accounts.
Incorrect rate classifications for commercial versus industrial use.
Tiered rate structures that are applied incorrectly when account details change.
The combination of meter errors and sewer deduction recovery often produces water and sewer refunds that rival the electricity recovery.
Collecting complete water and sewer bills, meter data, and account records.
Conducting a forensic, line-by-line review of billing history, meters, rate classifications, and sewer deductions.
Preparing and submitting the required paperwork and working directly with the utility on your behalf.
Disputing errors with the utility, including through legal proceedings where needed, until refunds and credits are issued.
Water and sewer allowance recovery is included as part of UtiliSave’s forensic bill audit process and offered on a contingency basis - you pay only when we recover money on your behalf.